Event Agenda

In this facilitated working session, Dr. Becky Burke, Vice President, Learning & Strategic Development, at BankWest, brings forward a real example of how her team partnered cross-functionally to redesign onboarding, strengthen supervisor capability, and align…

AI has moved from experimentation to daily experience—but what does successful integration actually look like? Join learning leaders who are actively implementing AI as they separate bold promises from practical realities. This candid conversation will…

Iuliia Algasova, VP of Skills Development at BlackRock, brings her perspectives on how organizations can move beyond AI awareness toward meaningful capability development at scale. Drawing from work in AI-enabled practice, role-based learning, and skill…

Danielle Eisenach-Reichel, Director, Global Facilitation – Leadership & Professional Development at Fresenius Medical Care, explores how organizations can move leadership values from aspirational statements to consistent, observable behaviors across teams and levels of leadership. Drawing…

Dr. Frank Nguyen has led and transformed enterprise learning functions across multiple industries, but has found one common theme amongst all of them: Learning leaders shouldn’t solve learning problems. They need to solve for the…

Led by Pam Lee, Senior Learning Officer at World Bank Group, this interactive session uses LMS selection as a real-world case to explore leadership and stakeholder dynamics that can determine success or failure long before…

Shellie Grieve, ServiceNow's Director, Learning Innovation & Emerging Technology, brings a bold, experience-driven perspective on what it takes to truly reinvent the learning function. Drawing on her work at ServiceNow, she introduces a practical playbook…

Prioritizing time is a major challenge. Learn a simple system to do more of what matters most. Participants get a planner, AI tools, and a digital planner. Expect stronger leadership, higher productivity, better relationships, and…

Renee Boydo, Vice President of HR Experience at First Student, leads this hands-on session exploring one of the most persistent barriers to organizational change: resistance rooted not in knowledge gaps, but in human dynamics. Through…

Engage with Dr. KimLoan Tran, Senior Vice President of Professional Development at Compass International Holdings and Dr. Lillian Ore, AI Lead Faculty at Columbia University on the challenge of preparing leaders for an increasingly unpredictable…

Andrea Scroggy, FINRA Senior Director, Enterprise Learning & Leadership Development, and Brandy Ford, Head of Learning Analytics and Technology at FM, invite you into a structured dialogue on rethinking learning ecosystems in the face of…

Sarah Holywell, CLO at Farmers Insurance, leads this hands-on session exploring how leadership itself must evolve as AI agents become part of everyday work. Moving beyond AI literacy and prompt-writing, Sarah introduces the concept of…

Ryan DeCoste, SVP of People and Organizational Development at Klick Health, challenges the traditional assumption that leadership development happens primarily through courses, competencies, and content. Drawing on more than 20 years of experience designing leadership,…

Today, AI lets anyone produce a course in an afternoon. So, the question for L&D is no longer how many trainings you can build, but whether what you build makes learning stick. This session looks…

Dr. Karla Wesley, Vice President Learning & Leadership Development, for United Way Worldwide, and Megan Cortney, Senior Director of Community Impact, United Way of Southern Nevada, share how United Way is building a global pipeline…

Join Sandra Loughlin, Chief Learning Scientist at EPAM Systems, and CLO Marc Ramos to discuss the inevitable movement toward data-driven talent practices aligned to clear business value. You’ll engage with fellow leaders to understand the…

The most effective learning strategies begin with business priorities—not training requests. This panel explores how leading organizations align learning investments with strategic goals, earn executive confidence, and demonstrate measurable business impact. Speakers will share practical…

Allyson Roote, VP of Learning and Organizational Development at The Bonadio Group, shares the realities of building strategic influence in an organization where credibility must be earned long before learning is invited into the conversation.…

Robyn Defelice, Learning Systems Strategist at RADLearning, and Gayle Shaw-Hones, Vice President of L&D Solutions at TGaS Advisors, share how a large life sciences organization turned the capability-building lens inward to better understand its own…

Rebecca Alimorong, Senior Director, Global Learning Experience at Robert Half, shares how her team is balancing rapid AI adoption with responsible governance and long-term workforce strategy. Rather than treating AI as another technology rollout, Rebecca…

Angela Garcia, Strategic Leadership Guide at Opportunities to Grow, shares a case study demonstrating how one simple shift transformed strategic alignment across an organization. Employees understood their individual responsibilities, yet many struggled to explain how…

In this candid exchange, Dr. Keith Keating, Chief Learning & Development Officer at BDO Canada, invites you to challenge how your organization defines and prepares for the future of work. Known for championing the elevation…

We spend a lot of time teaching leaders how to coach, but much less time helping them make the shift from being the person with the answers to being the person who builds capability in…

The most effective learning leaders know that lasting business results begin with asking better questions. Before recommending training, they take the time to understand what's really influencing performance—from workflow and organizational systems to motivation, expectations,…

Sonya Overstreet, Learning and Development Director at Leadec, shares the story of transforming her L&D function into a trusted business partner within a global organization. Faced with competing priorities, organizational change, and limited visibility, Sonya…

As AI accelerates change, skills are evolving faster than traditional learning models can keep pace. Organizations need a more agile approach to talent development to prepare for what comes next. In this session, Marci Paino,…

Megan Torrance, CEO of TorranceLearning, and Nelson Er, Chief, Decennial Data Collection Training Branch, U.S. Census Bureau, share how they designed a comprehensive training measurement framework spanning engagement, assessment, and on-the-job performance. You’ll discuss how…

Genevieve Caplette, Director of Transformation at Michelin, believes successful transformation depends less on the change plan and more on how leaders show up during times of uncertainty. While organizations invest heavily in new strategies, technologies,…

L&D, like many business functions, are facing a transformation. Historically, L&D has shifted as the needs of the business did. Today, AI is positioned to shake up roles, processes, and workflows. To meet the future,…

Stephanie Ketron, Westgate Resorts' Vice President of Learning & Development, and Yvette Ricotta, Director, Learning Innovation for CMS at Visa, lead a focused discussion on taking a systems-first approach to performance challenges. Through structured exchanges,…

Join Alex Kalish, Amazon’s Global Ops GenAI Transformation Lead, for a peer-level conversation on embedding AI into everyday leadership behavior. You’ll explore with peers what it takes to move beyond experimentation with AI toward consistent,…

Barbara Terrigno, Head of High Potential Talent Development at SAP, shares the story of leading learning transformation inside a global organization built on decades of success, stability, and deeply established ways of working. Faced with…

Gayle Shaw-Hones, Vice President of L&D Solutions at TGaS Advisors, and Laura Bartus, Head of Learning & Development at Humana's CenterWell Primary Care Org. & Pharmacy, guide this dialogue on elevating learning’s role within the…

Kristy Callahan, Head of Learning & Leadership at GE Healthcare, shares how her team works to anticipate emerging capability needs before the business formally asks for them—using performance data, trend signals, and strategic partnership to…

The learning tech market has never been noisier: new entrants, consolidation, new functionality, and shifting goals are making it harder to make sense of it all. So what can we actually learn from the chaos?…

Three areas are particularly interesting to me right now:  First is using data in smarter ways to understand leadership influence. Organizational Network Analysis (ONA) looks at how people actually interact across the organization and identifies…

Experiences at Google, Novartis, Microsoft and others.  Current researcher and published author.

Learning teams are under growing pressure to respond to rapid advances in AI, often without clear guidance on what AI means for their roles, skills, and value. Many leaders are asking the same questions: Which…

Learning leaders are navigating an unprecedented level of change—organizational mergers, complex system integrations, shifting cultures, and now the rapid emergence of AI. Too often, learning functions are expected to “keep up” without the space to…

Many companies operate in silos. Project management, operations, executives, human resources, technology, etc. True success comes from aligning all funtions toward the common goal. Ensuring everyone fully understands the interdepencies of each role to all…

Skills are built through practice, but practice becomes much more effective when it is grounded in a clear understanding of the skill itself. Too often, learning experiences ask people to participate in scenarios or roleplays…

Traditional training can often be overly focused on content and knowledge building. Knowledge alone does not equate to action or behavior change. Organizations that perform best invest in building employee capability—the skills and behaviors people…

As digital systems take on more cognitive work, many learning organizations respond tactically by adding tools, updating content, or launching new skills initiatives. What is often missing is a leadership-level conversation about what thinking should…

Most L&D organizations measure something — but few measure systematically. Selecting the right metrics, gathering them from the right sources, and presenting them in ways that resonate with stakeholders are three very different challenges. This…

I've spent over 20 years developing leaders across telecommunications, aviation, retail, manufacturing, and life sciences, and the thread running through all of it is the same conviction: that leadership is less a role and more…

Kristy CallahanHead of Learning & Leadership Development, US & Canada – GE HealthCare Kristy Callahan is a dynamic leader in the healthcare industry, currently serving as the Head of Learning and Leadership Development for the…

Most organizations are investing in AI to accelerate content creation. Faster courses, quicker design cycles, more output. Yet these efforts often fail to deliver meaningful business impact because they don't address the real opportunity: reshaping…

This session explores how organizations can develop leaders who inspire, empower, and mobilize their teams to drive meaningful change. Participants will learn the core behaviors of transformational leadership and how these behaviors shape culture, performance,…

Learning & Development teams are often tasked with supporting large-scale organizational change while also establishing their own strategic relevance. Many L&D functions remain overlooked—perceived as service providers rather than partners—struggling to influence priorities, navigate resistance,…

Organizations say they want learning aligned to business priorities, but few achieve true integration. In this session, Dr. Becky Burke shares how her team transformed a community bank training department into an award‑winning, strategy‑driven L&D…

Most transformation efforts don’t fail because of poor strategy, they fail because of unaddressed resistance. For learning leaders, the default response is often more training, more communication, or more content. But resistance is rarely a…

My experience in L&D has centered around leadership, culture, and strategy. I look at each of these as integrated into the work I do. Much of this has been shaped by building the learning strategy…

Session Description: Survey data is one of the most common ways L&D functions collect information — but the connection between the questions asked and the decisions made is often weaker than it appears. There's an…

We were faced with a classic high-stakes mandate: drastically reduce the "screen time" and course load of our existing onboarding program without sacrificing time-to-proficiency. The business wanted new hires in the workflow faster, but my…

In today’s rapidly shifting workplace, leaders are navigating constant change—new technologies, evolving customer expectations, hybrid teams, and ongoing global disruption. While organizations invest heavily in strategies, systems, and transformation roadmaps, many change initiatives fall short.…

Serving as VP for Learning and Leadership Development at United Way Worldwide, Dr. Wesley leads leadership development for approximately 30,000 staff in 36 countries across 1100 offices.This role involves overseeing leadership development initiatives that equip…

Leadership Under Pressure: When Strengths Become OverextensionsWhile building and scaling a global learning and leadership function during periods of rapid growth, pressure, and organizational ambiguity, one pattern became impossible to ignore: strong leaders rarely struggle…

I lead Employee Learning Product & Technology Experience at PayPal with a mandate to shift the function from program delivery to capability infrastructure. My background spans management consulting at Deloitte and talent development roles at…

I have been in L&D for 20+ years but a manager for much less time. I have a lot of learning design experience, some measurement (as much as you can measure in some industries) and…

Learning Ecosystem Strategy: 15+ years in L&D and Customer Learning building learning ecosystems to fit organizational and business needs in a variety of industries (nonprofit, tech startup, energy efficiency, finance)  Data-Driven L&D and AI-Dynamic Enablement:…

No one can predict the future, but we can learn to anticipate change and see it as an opportunity. In a time of great upheaval across so many industries, United Way is committed to investing…

I lead two large learning orgs (67 people) that serve about 20,000 people in our clinic space and pharmacy space. We are constantly going through organizational changes, and occasionally layoffs. So, I decided to start…

For years, Learning & Development has been treated like a fast-food function: quick to take orders, deliver content, and move on. But as HR and Learning leaders increasingly earn a seat at the executive table,…

My core leadership lane includes: Aligning learning strategy to business performance Positioning L&D as a strategic function Executive dashboards, analytics, and reporting Enterprise capability building Scaling learning across global organizations I frequently connect learning to:…

After 18 years in corporate learning, talent, leadership, and organizational development at SAP, I would often find myself wondering whether the experiences I've had are "less than" because I've done them in a single organization.…

Performance issues are almost never about “poor performers”—they’re about mismatches, missing supports, invisible barriers, and misunderstood expectations. Yet many performance-diagnosis practices rely on surface-level tools (like 360s or generic evaluations) that fail to uncover root…

DL XALT "AI is moving faster than most workforce strategies.Organizations are piloting generative AI tools, automating content creation, and experimenting with agents. But layering AI onto legacy learning structures does not create workforce transformation, but…

In the next few years, the traditional L&D model of content creation and distribution will likely cease to exist as we know it. We have entered an era where generative AI can today produce a…

Most L&D organizations aren't behind on AI because they lack tools. They're behind because they're using AI to decorate a system that was never built for the world we're in now. ADDIE, Bloom's, Kirkpatrick—brilliant frameworks…

Let’s be honest: We spend our entire lives designing "resilience workshops" and "wellness journeys" for everyone else, while we’re backstage living on cold coffee and the stress of a thousand "urgent" Slack pings. Between the…

Even the most seasoned L&D leaders face the "Order-Taker Trap": a high-stakes stakeholder demands a specific 60-minute e-learning module for a complex performance gap that training alone cannot fix. When we simply comply, we risk…

I currently serve as Director, Global Facilitation – Leadership & Professional Development, where I lead enterprise‑wide leadership facilitation strategy and capability building for a global organization. My work sits at the intersection of leadership philosophy,…

Brittany Ward, Director of Enterprise Learning & Development at PayPal, shares how her team is rethinking the operating model of L&D to better support speed, scalability, and continuous transformation in an AI-enabled organization. Recognizing that…

Many organizations invest heavily in learning programs, frameworks, and content, yet still see limited change in day-to-day performance. The issue is often not instructional quality, but a deeper systems problem. Learning is asked to compensate…

Despite significant investment, many LMS initiatives fail to deliver meaningful performance impact or sustained adoption. These failures are rarely technical. They more often stem from unaddressed concerns about ownership, incentives, stakeholder alignment, and operating realities…

The Challenge L&D functions primary role is to build capability in others. Rarely does L&D turn that lens on themselves. This case study focuses on a large life science organization's L&D department that set out…