Lead enterprise-scale GenAI transformation across Global Operations, focused on turning GenAI from experimentation into durable operating capabilities. Scope includes executive enablement, operating model design, governance, and measurement systems that tie GenAI use to real business outcomes (cost to serve, revenue, and speed of innovation). My work centers on changing how leaders think, decide, and operate with GenAI rather than tool adoption alone. I build repeatable mechanisms that scale across organizations without central heroics.