Brittany D. Ward, MPS, is an enterprise learning and workforce capability executive specializing in AI-native learning design, workforce strategy, and enterprise transformation. As Director of Enterprise Learning & Development at PayPal, she leads enterprise learning experience and AI enablement strategy for a 25,000+ global workforce. Her work focuses on embedding learning directly into workflows, integrating skills intelligence into learning technologies, and redesigning L&D to operate as scalable capability infrastructure. Prior to PayPal, Brittany held leadership roles at Deloitte, Salesforce, Freddie Mac, and CareFirst BCBS, leading workforce transformation initiatives in complex enterprise environments.