607: The Decisions Reshaping L&D in the Age of AI

Learning leaders are still accountable for the same things: people who are ready, perform well, and stay. What’s changed is the path to get there. AI can put answers in front of people the moment they need them, expertise is walking out the door, and the problems arriving on L&D’s desk are bigger and less defined than a list of courses.

 

Jen Bell, Leader of Custom Learning at Neovation, works with learning leaders across industries on their toughest challenges. Drawing on current industry research and what she’s seeing in the field, she shares three insights: why L&D’s value is shifting from what it produces to what it decides, why designing for the outcome rather than the deliverable changes what you invest in, and why the biggest learning risk may be knowledge that lives only in your best people.

 

She closes with four questions to ask of any major learning investment: What must stay consistent? What can people find for themselves? What expertise must we capture? What should we stop doing?

 

Live polling compares your peers’ answers with the latest research, and you’ll leave with a clearer view of where your investment will move the outcomes that matter.