How do learning leaders uncover the real drivers of performance?

The most effective learning leaders know that lasting business results begin with asking better questions. Before recommending training, they take the time to understand what's really influencing performance—from workflow and organizational systems to motivation, expectations, and leadership.

In this Lightning Rounds session, two experienced learning leaders share complementary approaches to diagnosing performance challenges and delivering solutions that create measurable impact. Lisa Mertes Sepahi, Director at CSH, explores a human-centered framework for uncovering the environmental and organizational factors that shape performance, while Lucas Stidham, Senior Director of Learning & Development at Living Spaces, demonstrates how performance consulting can transform stakeholder conversations from training requests into business-focused solutions. Together, they'll share practical strategies for helping learning teams become trusted advisors who solve the right problems and drive meaningful organizational performance.