407: Beyond Training: Building the Confidence, Capability, and Capacity Your Workforce Needs

Learning leaders know the strategic work that matters — leadership development, career pathways, coaching, knowledge transfer, and preparing people for the future. The challenge is finding the capacity to actually do it. Drawing on more than a thousand conversations with organizations across North America, Vanessa Bloomfield explores how L&D can move beyond content delivery to capture institutional knowledge, use AI to create capacity, build employee confidence through practice and coaching, and connect learning to meaningful career growth.

During this session, you will learn:

1. Reduce dependency on institutional experts by capturing critical knowledge and making trusted information accessible in the flow of work.
2. Use AI to create capacity, not just more content, so L&D teams can spend more time on strategic priorities like coaching, leadership development, career pathways, and succession planning.
3. Shift the focus from completion to confidence and capability by creating more opportunities for employees to practice, apply knowledge, receive feedback, and build real-world skills.
4. Connect learning to career growth and retention by helping employees understand where they can go, what skills they need to get there, and how the organization will support their development.