What skills does L&D need to stay strategic in an AI-driven future?

Robyn Defelice, Learning Systems Strategist at RADLearning, and Gayle Shaw-Hones, Vice President of L&D Solutions at TGaS Advisors, share how a large life sciences organization turned the capability-building lens inward to better understand its own L&D function. Their case study reveals how an initial skills-baselining effort exposed gaps in visibility, alignment, and readiness—especially amid a mandate to build AI-related capabilities. You’ll learn how the team expanded beyond proficiency measures to identify foundational skills, growth pathways, operational needs, and leadership alignment, offering practical insight into building a future-ready learning function.